Frequently Asked Questions (FAQs)

We offer high-quality human hair ponytails, bundles and clip-in extensions in various lengths, textures, and colors to suit your styling needs.

Yes, all our ponytails are made from 100% human hair, ensuring a natural look and feel.

You can place an order directly on our website by selecting your desired product, adding it to the cart, and proceeding to checkout.

We accept payments via Credit/Debit Cards, PayPal, and other secure payment gateways.

Yes, we ship internationally. Shipping costs and delivery times vary depending on your location.

Processing times are typically between 2 to 10 business days, and shipping times depend on your selected shipping method and location. Please check our Shipping Policy for more details.

Due to the nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect. Please refer to our Refund Policy for more details.

We recommend gently washing with sulfate-free shampoo, conditioning and airdrying.  Store in a dry, cool place when not in use. You can store products in the satin bags they come with. 

Absolutely, since our products are made from 100% human hair, they can be dyed and heat-styled. However, we recommend consulting a professional stylist for best results.

Please contact our customer support at [Customer Support Email] within 15  days of receiving your order, and we will assist you in resolving the issue.

You can reach us via email at styledbytre20@gmail.com . Please allow 48 hours for a member of our support team to assist you. Our support team is available during business hours to assist you.