Effective Date: March 15, 2025
1. Eligibility for Refunds
- Refunds are only issued for defective or incorrect items.
- Requests for refunds must be made within 15 days of receiving the item.
- Items must be unused, in their original packaging, and in the same condition as received.
2. Non-Refundable Items
- Due to the nature of our products, we do not accept refunds on:
- Human hair products that have been used, altered, or tampered with.
- Custom-made or personalized items.
- Sale or clearance items.
3. Refund Process
- To request a refund, contact us at styledbytre20@gmail.com with your order number and reason for the refund.
- If approved, we will provide instructions on how to return the item.
- Refunds will be issued once the item is received and inspected.
4. Shipping Costs
- Customers are responsible for return shipping costs unless the refund is due to an error on our part.
- Original shipping fees are non-refundable.
5. Processing Time
- Refunds are processed within 10 business days after receiving the returned item.
- Funds will be credited to the original payment method. Processing times may vary depending on your bank or payment provider.
6. Late or Missing Refunds
- If you haven’t received your refund after the stated processing time, please check with your bank or payment provider first.
- If further assistance is needed, contact us at styledbytre20@gmail.com .
7. Contact Us For any refund-related inquiries, please contact us at styledbytre20@gmail.com .
